Further Information - Dispatch / Lead Times
LEAD Times
We are a small business and some of our pieces are handmade to order. We therefore kindly ask you allow up to 10 days (max) for your your personalised or handmade piece to be made and shipped before it starts making it's journey to you. These Items are denoted HANDMADE TO ORDER ON THE LISTING!
Items currently in stock, will be dispatched within 1-2 days.
We understand waiting is no fun but we really appreciate your patience as it allows us to make sure every piece is extra special. If you need something in a hurry feel free to give us a shout, we'll always do our best.
RETURNS & EXCHANGES
Please get in touch at hello@earthandelements.co.uk if you wish to discuss returning or exchanging an item. Please note personalised items and sample sale orders are final sale.
CAN I RETURN MY RING?
1. You can return ready made ring. Contact me within 3 days of delivery and ship the item back within 7 days of delivery.
2. Rings which are made to your specific size qualify as personalised items, therefore cannot be returned. Please buy carefully and if you have any questions regarding the ring you wish to purchase, do not hesitate to contact me!
CONTACT
General enquiries or order queries to hello@earthandelements.co.uk
For ring or bespoke info please get in touch via email to arrange a sizing consultation. Thanks!